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Casa Colonial's
Reservation Policy
To make a reservation with Casa Colonial, please fill out the reservation request form
(if you haven't already made contact):
http://cozumelrentalvillas.com/book/index.html
We'll check availability for you and can normally
respond to you in less than one business day. Our toll free reservation
phone number is: 1-(866)-437-1320 (USA and Canada). Our USA Vonage fax number
is: 1-305-677-3247
(within the USA) or 001-1-305-677-3247 (Internationally).
We are on-call for emergencies 24 hours a day for guests while on the island.
If a villa is still available, upon your request we can e-mail you our reservation form and can put a tentative hold on the arrival and departure dates you request for up to 48 hours while you confirm final plans. You would then fill out the reservation form and fax
it back to us within these 48 hours. At that time, we can extend the hold on the dates you request for another 24 hours pending arrangements for the delivery of the initial payment.
The initial payment is equal to 50% of the rental fee. This payment confirms your reservation and is non-refundable. The remaining 50% of the rental and the refundable $300.00 security deposit is due upon arrival. Reservations made within 30 days of arrival are 100% due at the time of the reservation.
After faxing the reservation form to us, please make a copy of the form for your records if you wish, then fax the original reservation form and the security deposit agreement to the fax number shown on the reservation form.
We can also send you the form as an attachment in your favorite word processing format upon request.
Your payments can be made according to any of the payment options listed on the reservation form. For advance reservations, we do accept personal and business checks as well as cashiers checks, or bank wire transfers. We also process major credit card payments
through our secure, encrypted gateway.
The more you can tell us about your party, the better we'll be able to help. If you have any other questions, or comments please feel free to e-mail us at:
info@cozumelrentalvillas.com
Thank you for your consideration!
Sincerely,
Bob Rodriguez
Casa Colonial
http://cozumelrentalvillas.com
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